A: Good afternoon, San Felice Hotel. May I help you?
B: Yes. I´d like to book a room, please.
A: Certainly. When for, madam?
B: March the 23rd.
A: How long will you be staying?
B: Three nights.
A: What kind of room would you like, madam?
B: Er... double with bath. I'd appreciate it if you could give me a room with a view over the lake.
A: Certainly, madam. I'll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view.
B: Fine. How much is the charge per night?
A: Would you like breakfast?
B: No, thanks.
A: It´s eighty four euro per night excluding VAT.
B: That´s fine.
A: Who´s the booking for, please, madam?
B: Mr and B, that´s R-Y-E-F-I-E-L-D.
A: Okay, let me make sure I got that: Mr and B. Double with bath for March the 23rd, 24th and 25th. Is that correct?
B: Yes it is. Thank you.
A: Let me give you your confirmation number. It´s: 7576385. I'll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye.